By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
Visitor Types

Our Check In System Allows Custom Visitor Types with Unique Logic

Create Your Own

Create unique visitor types to match your specific needs.

Learn More
Unlimited Visitor Types

No cap on the maximum number of different types of visitors.

Learn More
Different Notifications

Notify different types of visitors in different ways.

Learn More
Unique Logic

Serve different check-in experiences to different visitors.

Learn More

Unique Experience for Every Visitor

LobbyFox streamlines visitor management with industry-leading unique logic to determine what sort of check-in experience each visitor receives. For instance, some visitors receive a safety orientation or a health screening. Certain visitors can prompt text notifications to entire departments, or emails to a select few employees. New visitors may need a full orientation, while frequent visitors are granted expedited check-in!

Different visitor types experience different options when checking into the same kiosk.
scheduled appointment path linedelivery path linecontractor path lineCheck in kioskSchedule Appointment VisitorDelivery VisitorContractor VisitorDelivery visitor receives notificationschedule appointment visitor prints badgevisitor greeted by guestcontractor visitor prints badgeContractor ready to work

A consultant arrives for a scheduled appointment.

They select the visitor type of "Scheduled Appointment" while checking in.

The visitor completes check in and prints their badge.

Their host is notified of their arrival and greets them in the lobby.

A driver arrives for a delivery.

They select the visitor type of "Delivery" while checking in.

The delivery driver receives notification upon checking in, clearing them to unload in bay 4.

A contractor arrives to continue on a project.

They select the visitor type of "Contractor" while checking in.

This contractor is a frequent visitor, and completes an expedited check-in.

The contractor is cleared to begin working.

Click each visitor below to learn more of their journey.

Don’t self-impose limitations on your ability to offer personalized check-in experiences to your visitors by going with other providers.

With LobbyFox, you can build new types of visitors from the ground up that correspond to your company’s unique operations.
Create an “inspector” visitor type that notifies middle-management upon arrival. Use an “executive” visitor type that notifies your C-Suite when they check in. Or utilize a “job applicant” visitor type that notifies HR to speed up interviews.

With LobbyFox’s fully customizable system, the possibilities are endless.

Start Free Trial
Visitor type checklist.

Every business has its own unique needs, which is why we don’t offer a one-size-fits-all solution.

We know that factories may only have three different types of visitors on a regular basis, but at an office building, that number can be upwards of ten different types of visitors per day.

That’s why LobbyFox allows you to create an unlimited number of visitor types, all of which can be configured to notify different hosts or departments, all in different ways.

Schedule a Demo

The LobbyFox platform empowers our customers to specify both who and how to notify relevant individuals based on the type of visitor checking in, and we’ve taken great strides to ensure our software eliminates wasted time by sending notifications precisely to the people that need them.

For instance, when a government inspector arrives, you can notify your compliance team (and also quietly email certain C-level executives). When a job applicant arrives, shoot a message to your HR department. When a contractor shows up, text your operations manager.

Start Free Trial
Laptop and phone receive notifications.

Unique Logic

One additional way that LobbyFox streamlines visitor management is by using industry-leading unique logic to determine what sort of check-in experience each visitor receives. This includes things like whether certain visitors, for instance, receive a safety orientation, or a health screening. Certain visitors can prompt text notifications to entire departments, or emails to a select few employees. New visitors may need to receive a full orientation, while others that return frequently are granted an expedited check-in experience!

Customize how the kiosk behaves based on the visitor checking in.


Serve contractors advanced safety policy orientation video and quiz.


Serve vendors a required PPE policy & company overview video.

Job Applicant

Serve an applicant a recruitment video.

All Visitors

They have different check-in journeys, but all have to take the same Covid quiz.

General settings shown for visitor type options.
Learn about QuizzesLearn about Videos

Key Features

Notifications & Alerts

LobbyFox makes it easy to quickly communicate with visitors and hosts via text message or email.

Visit Page

Visitor Orientation

Don't waste your employees' time with repetitive visitor orientations, let LobbyFox do it for you!

Visit Page

Kiosk Customization

Use your own logo, color pallete, and font with a 100% customizable kiosk.

Visit Page

Visitor Types

Notify different hosts in a variety of ways based on the type of visitor.

Visit Page

Visitor Reporting & Logs

View visitor profiles, historical visitor records, and send texts to visitors while they're checked in.

Visit Page

Visitor Screening

Quiz your visitors about health or safety protocols before they step foot into your facility.

Visit Page

Automatic Dismissal

Prevent unscheduled or unwanted visitors from checking in.

Visit Page

Secure Platform

Keep your visitors, hosts, and network safe, secret, and secure.

Visit Page

Ultimate User Control

Easily manage multiple kiosks or kiosk locations from a single account.

Visit Page

Serve Videos

Show your visitors videos relevant to their visit. Different videos for different visitor types.

Visit Page

Touchless Check-In

Allow your visitors to check in without ever touching the screen, reducing covid risks.

Visit Page


Allow your customers to register before their visit, increasing check-in speeds.

Visit Page

QR Codes

Allow mobile check-in through QR codes, printed separately or displayed on the kiosk screen.

Visit Page

Internal Communication

Improve communication through text message, emails, and other integrations.

Visit Page

Multi-Language Support

Support for 6 languages to increase accessibility to all visitors.

Visit Page

Visitor Badges

Keep your facility secure with visitor name badges, included with every kiosk.

Visit Page

Frequently Asked Questions

Can I communicate with my visitors through this system?
How does LobbyFox work?
How hard is this system to set up?
What if my company doesn’t have a visitor orientation process yet?
What if some of my visitors don't require an orientation?

Can I communicate with my visitors through this system?

Behind the scenes, we’ve built a powerful system that administrators can use to communicate with visitors via text message. Text individual visitors, certain visitor types, or everyone currently checked in at your facility!

How does LobbyFox work?

The LobbyFox check-in kiosk couldn’t be easier to use. When a visitor arrives at your facility, the kiosk instructs them to check in by using the touchscreen. LobbyFox asks them who they are, who they’re with, who they’re there to see, and what the nature of their visit is. At that point, a name badge is automatically printed for the guest, and their host (the employee they’re there to see) is notified via email, text, or both that they have a visitor in the lobby.

How hard is this system to set up?

The difference between LobbyFox and other visitor management systems available to you is that–here at LobbyFox–we take care of 100% of system configuration for you. We can even assist you in the customization of your kiosk. All you have to do is plug in the kiosk, and we’ll handle the rest!

What if my company doesn’t have a visitor orientation process yet?

Then let our team of visitor management experts put one together for you! We will work with you hand in hand to iron out exactly how your LobbyFox kiosk should function, and how your check-in process should be defined. Whether it’s setting up visitor questionnaires, identifying what types of visitors shouldn’t be allowed in, or adding legal documents to your check-in flow, we’re always here to help.

What if some of my visitors don't require an orientation?

No problem! The kiosk logic is completely customizable. If certain visitors, like delivery drivers who don’t require an orientation, that step can be skipped. For frequent visitors who don’t need to sign the same documents or watch the same video over and over, customize the logic so they’re only served an orientation once a month, year, or whatever you need!

Lobby Fox offers live demos daily!
Live Demos Daily

LobbyFox visitor management experts are giving live, one-on-one demos every day. Ask whatever's on your mind, and get a better feel for how LobbyFox will transform your lobby in an instant.

Schedule Your Live Demo