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Visitor Types

Personalize the experience for each visitor at check-in.

Create Your Own

Create unique visitor types to match your specific needs.

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Unlimited Visitor Types

No cap on the maximum number of different types of visitors.

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Different Notifications

Notify different types of visitors in different ways.

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Unique Logic

Serve different check-in experiences to different visitors.

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Unique Experience for Every Visitor

LobbyFox streamlines visitor management with industry-leading unique logic to determine what sort of check-in experience each visitor receives. For instance, some visitors receive a safety orientation or a health screening. Certain visitors can prompt text notifications to entire departments, or emails to a select few employees. New visitors may need a full orientation, while frequent visitors are granted expedited check-in!

Different visitor types experience different options when checking into the same kiosk.
scheduled appointment path linedelivery path linecontractor path lineCheck in kioskSchedule Appointment VisitorDelivery VisitorContractor VisitorDelivery visitor receives notificationschedule appointment visitor prints badgevisitor greeted by guestcontractor visitor prints badgeContractor ready to work

A consultant arrives for a scheduled appointment.

They select the visitor type of "Scheduled Appointment" while checking in.

The visitor completes check in and prints their badge.

Their host is notified of their arrival and greets them in the lobby.

A driver arrives for a delivery.

They select the visitor type of "Delivery" while checking in.

The delivery driver receives notification upon checking in, clearing them to unload in bay 4.

A contractor arrives to continue on a project.

They select the visitor type of "Contractor" while checking in.

This contractor is a frequent visitor, and completes an expedited check-in.

The contractor is cleared to begin working.

Click each visitor below to learn more of their journey.

Don’t self-impose limitations on your ability to offer personalized check-in experiences to your visitors by going with other providers.

With LobbyFox, you can build new types of visitors from the ground up that correspond to your company’s unique operations.
Create an “inspector” visitor type that notifies middle-management upon arrival. Use an “executive” visitor type that notifies your C-Suite when they check in. Or utilize a “job applicant” visitor type that notifies HR to speed up interviews.

With LobbyFox’s fully customizable system, the possibilities are endless.

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Visitor type checklist.

Every business has its own unique needs, which is why we don’t offer a one-size-fits-all solution.

We know that factories may only have three different types of visitors on a regular basis, but at an office building, that number can be upwards of ten different types of visitors per day.

That’s why LobbyFox allows you to create an unlimited number of visitor types, all of which can be configured to notify different hosts or departments, all in different ways.

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The LobbyFox platform empowers our customers to specify both who and how to notify relevant individuals based on the type of visitor checking in, and we’ve taken great strides to ensure our software eliminates wasted time by sending notifications precisely to the people that need them.

For instance, when a government inspector arrives, you can notify your compliance team (and also quietly email certain C-level executives). When a job applicant arrives, shoot a message to your HR department. When a contractor shows up, text your operations manager.

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Laptop and phone receive notifications.

Unique Logic

One additional way that LobbyFox streamlines visitor management is by using industry-leading unique logic to determine what sort of check-in experience each visitor receives. This includes things like whether certain visitors, for instance, receive a safety orientation, or a health screening. Certain visitors can prompt text notifications to entire departments, or emails to a select few employees. New visitors may need to receive a full orientation, while others that return frequently are granted an expedited check-in experience!

Customize how the kiosk behaves based on the visitor checking in.

Contractor

Serve contractors advanced safety policy orientation video and quiz.

Vendor

Serve vendors a required PPE policy & company overview video.

Job Applicant

Serve an applicant a recruitment video.

All Visitors

They have different check-in journeys, but all have to take the same Covid quiz.

General settings shown for visitor type options.
Learn about QuizzesLearn about Videos

Key Features

Frequently Asked Questions

How does LobbyFox work?

How hard is this system to set up?

What if I don’t have many visitors or our staff is working remotely?

Can I communicate with my visitors through this system?

What if a visitor checks in that I don’t want to meet with?

How does LobbyFox work?

The LobbyFox check-in kiosk couldn’t be easier to use. When a visitor arrives at your facility, the kiosk instructs them to check in by using the touchscreen. LobbyFox asks them who they are, who they’re with, who they’re there to see, and what the nature of their visit is. At that point, a name badge is automatically printed for the guest, and their host (the employee they’re there to see) is notified via email, text, or both that they have a visitor in the lobby.

How hard is this system to set up?

The difference between LobbyFox and other visitor management systems available to you is that–here at LobbyFox–we take care of 100% of system configuration for you. All you have to do is plug in the kiosk, and we’ll handle the rest!

What if I don’t have many visitors or our staff is working remotely?

Even with very few visitors, you’ll find that LobbyFox still saves your staff a lot of time (and you a lot of money). Additionally, LobbyFox can be super useful if a great deal of your staff work remotely. Notifications can be customized to let visitors know that specific employees (or even departments) are no longer located on-premises, and that the visitor should instead meet with someone else!

Can I communicate with my visitors through this system?

The side of the LobbyFox system your visitors see is only half the story. Behind the scenes, we’ve built a super powerful system that administrators can use to not only see who is or was in their facility, but also communicate with any or all visitors directly via the language everyone speaks: the text.

What if a visitor checks in that I don’t want to meet with?

One of the very core features of LobbyFox that our customers love is the ability to automatically turn away unwanted visitors in a no-contact fashion. As we like to say, let the LobbyFox kiosk be the “bad guy” that tells solicitors and other unwanted guests that there’s no one that’s going to meet with them!

Lobby Fox offers live demos daily!

Live Demos Daily

LobbyFox visitor management experts are giving live, one-on-one demos every day. Ask whatever's on your mind, and get a better feel for how LobbyFox will transform your lobby in an instant.

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