One of the common misconceptions that we hear from potential clients is, “We don’t have that many visitors.” Although we understand this concern, we often discover during our onboarding conversations that the facility has many visitors, including some that may be circumventing their current process.
A variety of industries commonly use visitor management systems (VMS). But for those who haven’t had the opportunity to use a VMS, there may be some hesitation towards making the change from a paper logbook to a VMS.
Let's take a closer look at how to identify why your facility needs visitor management by addressing five common misconceptions and “myths” that we often hear!
The word “visitor” encompasses everyone who enters your facility that is not an employee. This includes, but is not limited to; contractors, vendors, clients, drop deliveries, job applicants, employees from other facilities, food delivery, scheduled appointments, family members, people visiting onsite resources (clinic, design center, lab, or repair), and even solicitors. The person who comes to refill vending machines in the breakroom may not feel like a visitor, but you may have more visitors than you realize!
Having a VMS in your lobby allows visitors to be independent instead of putting the responsibility onto your employees. Even if your facility doesn’t acquire a ton of foot traffic, with a small number of visitors arriving each week, a VMS will take responsibility off your employees and free up more time to focus on more important tasks.
While we can’t speak for all visitor management systems, LobbyFox prides itself on providing cost-effective solutions to improve your lobby. Allowing the visitor management kiosk to check visitors in not only ensures that the orientation process is consistent and documented, but it also gives time back to your employees. LobbyFox is scalable and flexible…allowing you to access the system, with or without hardware. Should you need hardware, we offer a lifetime warranty so you never have to worry! Check out our pricing calculator to see how much you will save with LobbyFox!
Our intention is never for a human to be replaced by a kiosk. The LobbyFox kiosk is the perfect tool to work in conjunction with your receptionist or administrative staff. Managing every visitor that comes through your door can be a lot of work, especially in a facility where visitors must sign the proper legal documents and take the necessary safety training. Your receptionist can manage visitors through the kiosk by viewing visitor reports, sending text messages to visitors or employees, and more. The visitor management system can act as the “bad guy” that turns away solicitors or unwanted visitors rather than your receptionist. Check out this blog for more information on why your receptionist will love LobbyFox! Your Receptionist or Their Best Friend.
Here at LobbyFox, our onboarding team will work with you every step of the way to automate the processes you already have and set your kiosk up how you want! Not only can the LobbyFox kiosk be customized with your logos and themes, but you can also customize the kiosk's logic to fit your visitors' needs. For example, our team will help create orientation videos or other assets for you if you don’t already have them. When the kiosk arrives at your facility, all you need to do is plug it in, and you’ll be ready to go.
LobbyFox allows you to customize and manage your kiosk across multiple facilities and locations. From your office, you can sign in and view what facilities have currently checked-in visitors, manage different hosts and departments, and so much more. LobbyFox can scale with your company; whether you are a smaller business of a dozen people or an industry powerhouse with thousands of employees in international locations, you’ll be able to oversee everything.