As we enter a post-COVID world, businesses are taking extra precautions to ensure their staff’s safety when returning to the workplace. Although the height of the pandemic has passed, the future is unpredictable. Now more than ever, businesses are held more accountable for creating a safe environment for their employees to come to work.
Many guidelines released during the pandemic suggested using technology to limit human contact and reduce interactions. This is why it’s crucial to understand how tools like a visitor management system can help improve safety and security within the workplace. Here at LobbyFox, we wanted our VMS kiosk to be another resourceful piece of technology that can add to the list of tools that support creating a safer workplace.
Although the kiosk removes the need for human interaction you may still have visitors who would prefer not to interact with a frequently touched surface. In an effort to limit the number of germs spread from public surfaces here at LobbyFox we created “Touchless Check-In” as an option for guests to check in to the facility from their personal devices by scanning a QR code displayed on the kiosk. This feature also mitigates the need for an employee to sanitize the kiosk frequently between check-ins.
The interaction in the lobby, usually the first point of contact, is an opportunity to leverage the VMS to establish expectations. Screening visitors before they enter your facility reinforces health and safety compliance. Serve each visitor a quiz through the kiosk to confirm that they have not come into contact with anyone that would result in their presence being a health risk to your employees. After a visitor provides answers to the health screening questions their responses are permanently documented and stored in the cloud. If a visitor fails the health screening they will receive a text that discreetly lets them know that they have been denied access to the facility and how to reschedule the visit at a later date.
Automating the visitor health screening removes the need for an employee to come in contact with the visitor. If a visitor were to fail their screening, politely asking them to leave the facility would be the kiosk's responsibility rather than requiring your employee to handle the situation. Instead, your employee receives a text from the kiosk regarding the dismissal of a potentially ill visitor. If you want additional staff to be informed of a failed health screening, your kiosk can notify your COVID response team to come and disinfect the kiosk.
Although COVID-19 is the latest concern, security and emergency preparedness professionals should be implementing an all-hazards approach to managing their visitors. Having forward-thinking procedures in place shows your visitors that you care about your employees' safety as well as theirs. Using a VMS like LobbyFox allows you to comprehensively manage the visitors that arrive at your facility daily.
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